1. Introduction
Welcome to Career Agents, operated by MARF LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career assistance platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Resume, work experience, skills, education, and career preferences.
- Job Search Data: Job interests, saved jobs, application history, and interview notes.
- Communications: Messages you send through our contact form or support channels.
- Payment Information: Billing details processed securely through Stripe (we do not store full payment card numbers).
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies: We use cookies and similar technologies for authentication, preferences, and analytics.
3. How We Use Your Information
- Provide, maintain, and improve our AI career assistance services.
- Match you with relevant job opportunities using semantic search and AI algorithms.
- Conduct mock interviews and provide personalized feedback.
- Process payments and manage your subscription.
- Send service-related communications and updates.
- Analyze usage patterns to enhance user experience.
- Comply with legal obligations and protect our rights.
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party vendors who assist with hosting, analytics, payment processing (Stripe), and AI services (Anthropic, OpenAI).
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure cloud infrastructure (Google Cloud Platform, Firebase), and access controls. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing activities.
- Data portability (receive your data in a structured format).
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@career-agents.com.
8. Third-Party Services
Our platform integrates with third-party services including Google (Firebase Authentication, Cloud Storage), Stripe (payments), and AI providers (Anthropic, OpenAI). These services have their own privacy policies governing their use of your data.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
MARF LLC
Email: info@career-agents.com